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- Brand Strategy 80%
- Internet Marketing 60%
- App Development 50%
- Customer Happiness 90%
Customer Experience Design & Management
The rules of competition are changing …and by 2020 customer experience is expected to overtake price and product as the key differentiator between brands. Nearly every executive realizes this transformation is taking place. And while they understand that delivering a great customer experience is critical to achieving a sustainable competitive advantage, research reveals a significant disconnect between the experience companies think they’re delivering and the experience customers actually have. We help our clients close that gap.
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What’s the difference between a good leader and a great one? Their ability to coach.
Organizations are increasingly striving to develop leaders who are effective coaches and to build a sustainable coaching culture that forges a pipeline of new, innovative leaders and delivers a competitive advantage.
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Every top performing athlete has a coach. Why should sales be any different?
With the right coach, sales teams can reach new heights and be a catalyst for a better customer experience. Our sales coaching has been shown to be the difference between believing significant growth is possible and actually achieving it.
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